Return policy

Our customer-friendly returns policy

If you receive a defective item, we will give you a full refund. Return it within 30 days of purchase in its original, unused condition. Write to us at info@pulchrafashion.com and we will send you a return label and instructions.

Once we receive and check the item, we refund the full amount to your original payment method. Your bank may take a few working days to show it.

We cannot refund items that are not defective, but if you are unhappy with your purchase for any reason, contact us and we will do our best to find a solution.